Privacy Policy

Jocan Metalúrgica, committed to the data of customers and other people who access its digital platforms, focusing on protecting your privacy and the protection of personal data of anyone, presents its Privacy Policy.

This Privacy Policy aims to provide clear and accurate information about the processing of personal and sensitive data of users who access our website, clarifying to interested parties about the types of data that are collected, the reasons for the collection and how the user may update, manage or delete this information.

This Privacy Policy was prepared in accordance with Federal Law No. 12,965 of April 23, 2014 (Internet Civil Framework), Federal Law No. 13,709 of 14 August 2018 (Personal Data Protection Act) and EU Regulation No. 2016/679 of 27 April 2016 (European General Regulation for the Protection of Personal Data – GdpR).

This Privacy Policy may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.


The controller, responsible for the processing of the user's personal data, is JOCAN INDÚSTRIA MECÂNICA LTDA., registered with CNPJ/MF under no. 46.090.791/0001-99 07, State Inscription no. 401.026.309.117, with headquarters at Avenida Inácio Curi, nº 2578, Jardim Sanzovo, Jaú - SP, CEP: 17.204-350.
Jocan will process the personal data provided through the


The Data Protection Officer is the professional responsible for informing, advising and controlling the data controller, as well as the workers who process the data, regarding the obligations of the website under the RGDP, the Personal Data Protection Act and other data protection provisions present in national and international law, in cooperation with the competent supervisory authority.
On this site the Data Protection Officer can be contacted by e-mail:


The user of the site has the following rights, conferred by the Personal Data Protection Act and the GDPR:

Right of access
Gain access to your personal data

Right of rectification/updating
Rectification and/or updating of personal data concerning you.

Right to data deletion or right to forgetfulness
It is the user's right to have their data deleted from the site

Right to limit the processing of data
The user's right to limit the processing of his personal data, being able to obtain it when he disputes the accuracy of the data, when the processing is unlawful, when the website no longer needs the data for the proposed purposes and when it has opposed the processing of the data and in case of unnecessary data processing

Right of opposition
it is the user's right, at any time, to objects for reasons related to his/her particular situation, to the processing of personal data concerning him/her, and may also be owes to the use of his/her personal data to define a marketing profile.

Right of data portability
The user's right to receive personal data concerning him or her and who has provided to the website

Right not to be subject ed to automated decisions
User's right not to be subject to any decision made solely on the basis of automated processing.


The user may exercise his rights through written communication to Jocan specifying:
• Full name or Company Name,
• CPF (Register of Individuals Register, Federal Revenue Of Brazil) or CNPJ (National Registry of Legal Entities, Federal Revenue of Brazil)
• User's email address and, if applicable, of their representative;
• Right you wish to exercise, as well as a document that proves or justifies the exercise of the right;
• Date of the application and signature of the user; The request must be sent to the e-mail:

Or through the mail, to the care of Jocan Mechanical Industry LTDA.
At the following address: Avenida Inácio Curi, nº 2578, Jardim Sanzovo, Jaú - SP, CEP: 17.204-350.
The user will be informed in case of rectification or deletion of his/her data.


The collection of user data by Jocan will take place in accordance with the provisions of this Privacy Policy and will depend on the user's consent, which is dispensable only in the hypotheses provided for in Article 11, item II, of the Personal Data Protection Act.

Types of data collected:
Data provided in the contact form
The use, by the user, of certain functionalities of the site will depend on the completion of a form, and in these cases, the following user data will be collected and stored:

– Full name, e-mail address, telephone number, CPF number, Full Name of the Company, position in which the user operates, CNPJ number, postal address, Energy supplier distributor and approximate value of energy consumed by the company.

The data eventually informed by the user who uses the contact form made available on the website, including the content of the message sent, will be collected and stored.

Access records

In compliance with the provisions of Art. 15, caput and paragraphs of Federal Law No. 12,965/2014 (Civil Framework of the Internet), user access records will be collected and stored for at least six months.


The email address registered by the user who chooses to sign up for our Newsletter will be collected and stored until the user requests their unregistration.

Sensitive data

Sensitive data from users will not be collected, as well as those defined in Articles 9 and 10 of the GDPR and articles. 11 and following of the Personal Data Protection Act.

Data collection not expressly provided
Any other types of data not expressly provided for in this Privacy Policy may be collected, provided that it is provided with the user's consent, or that the collection is permitted or enforced by law.


By using the services of the website, the user is consenting to this Privacy Policy.
The user has the right to withdraw his consent at any time, not compromising the lawfulness of the processing of his personal data before withdrawal.

The withdrawal of consent can be made by e-mail:, or by mail sent to the following address: Avenida Inácio Curi, nº 2578, Jardim Sanzovo, Jaú - SP, CEP: 17.204-350.

The consent of the relatively or absolutely incapable, especially of children under the age of 16 (sixteen) years, can only be done, respectively, if properly assisted or represented.
Personal data necessary for the execution and fulfillment of the services contracted by the user on the website may also be collected.

The processing of personal data without the user's consent will only be carried out for the reason of legitimate interest or for the hypotheses provided for by law, i.e., those provided for in item II of Article 11 of Law 13,709 of 2018


The user's personal data collected by the website is intended to facilitate, expedite and fulfill the commitments established with the user and to enforce the requests made by filling out forms.
Personal data may also be used for commercial purposes, to personalize the content offered to the user, as well as to give support to the website to improve the quality and operation of its services.

The collection of data related or necessary for the execution of a contract for the purchase and sale or provision of services that may be signed with the user will have the purpose of giving the parties legal certainty, in addition to facilitating and enabling the conclusion of the business.

The processing of personal data for purposes not provided for in this Privacy Policy will only occur through prior communication to the user, and in any case, the rights and obligations provided herein will remain applicable.


The user's personal data processed for the purposes set out above will be kept in accordance with the principles of purpose, adequacy and necessity, until the purposes of the processing are achieved.

The possibility of Personal Data being held for longer terms for attention to regulatory obligations or for defense in judicial, administrative or arbitration proceedings is inthe exception.


There will be no sharing of data with websites.
Personal Data may be accessed by Jocan employees and service providers as persons directly authorized for processing.
The transfer may only be made to another country if the country or territory concerned or the international organisation concerned ensures an adequate level of protection of the user's data.
If there is no adequate level of protection, the site undertakes to ensure the protection of your data in accordance with the strictest rules, through specific contractual clauses for a given transfer, contractual standard clauses, global corporate standards or seals, certificates and codes of conduct regularly issued.


The website undertakes to apply the technical and organizational measures able to protect personal data from unauthorized access and situations of destruction, loss, alteration, communication or dissemination of such data.

In response to the guarantee of safety, solutions will be adopted that takes into account: the appropriate techniques; implementation costs; the nature, scope, context and purposes of the processing; and risks to the rights and freedoms of the user.
However, the site disclaims responsibility for the sole fault of third parties, such as in the event of a hacker attack or crackers, or the user's sole fault, as in the case where he himself transfers his data to a third party. The site also undertakes to communicate the user within an appropriate time in case of any type of violation of the security of your personal data that may cause you a high risk to your personal rights and freedoms.

The breach of personal data is a security breach that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data transmitted, stored or subject to any other type of processing.
Finally, the site undertakes to treat the user's personal data confidentially, within the legal limits.


Cookies are small text files sent by the website to the user's computer and stored there, with information related to the navigation of the site.
Through cookies, small amounts of information are stored by the user's browser so that our server can read them later. Data about the device used by the user, as well as their location and time of access to the website, may be stored, for example.

Cookies do not allow any file or information to be extracted from the user's hard drive, and it is not possible, through them, to have access to personal information that has not broken the user or the way he uses the resources of the website.
It is important to note that not every cookie contains information that allows the identification of the user, and certain types of cookies can be used simply for the site to load correctly or for its functionalities to work in the expected way.

Information that may be stored in cookies that allow the identification of a user is considered personal data. In this way, all the rules provided for in this Privacy Policy also apply to them.


Website cookies are those sent to the computer or device of the user and administrator exclusively through the website.
The information collected through these cookies is used to improve and personalize the user experience, and some cookies may, for example, be used to remember the user's preferences and choices, as well as to offer personalized content.

This browsing data may also be shared with any partners of the site, seeking the improvement of the products and services offered to the user.


The site uses social plugins, which allow you to access them from the site. Thus, in doing so, the cookies used by them may be stored in the user's browser.
Each social network has its own privacy and personal data protection policy, and individuals or legal entities hold them responsible for the data collected and the privacy practices adopted.

The user can search, along social networks, for information about how their personal data is processed. For information purposes, we provide the following links, from which you can consult the privacy and cookie policies adopted by some of the main social networks:





The user may owe the registration of cookies by the website, simply by turning off this option in their own browser or device.
Disabling cookies, however, may affect the availability of some tools and features of the site, compromising its correct and expected functioning. Another possible consequence is removal of user preferences that may have been saved, impairing their experience.


This version of this Privacy Policy was last updated on September 21, 2020.

Jocan reserves the right to modify, at any time, these rules, especially to adapt them to the developments of the website, either by providing new features, or by the deletion or modification of existing ones.
The user will be explicitly notified in case of change of this policy.

By using the service after any modifications, the user demonstrates his/her agreement with the new standards. If you disagree with any of the modifications, you must immediately submit your reservation to the customer service or the cancellation of your registration, if you wish.


All data subjects may lodge a complaint with the National Personal Data Protection Authority (ANDP) as soon as they are constituted by the competent authorities.


This Privacy Policy shall be governed by, interpreted and enforced with the laws of the Federative Republic of Brazil, especially Federal Laws No. 12,965 of April 23, 2014 (Civil Framework of the Internet) and No. 13,709, of August 14, 2018 (Personal Data Protection Law).All disputes, controversies and disagreements between the parties arising out of or relating to this privacy policy shall have its jurisdiction the jurisdiction of the Controller's domicile to resolve any doubt arising out of this document.


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